How to use personalized items to market and connect with patients When it comes to marketing your dental office and creating personalized items to do so, the best ideas really depend on your target audience, your budget, and the goals that you’re trying to achieve. Are you trying to increase new patients? Trying to retain current ones? …
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Using online scheduling for dental appointments Setting up online scheduling for dental appointments can be a good way to improve the patient experience. It makes it more convenient, helps streamline office operations, requires fewer phone calls to the staff, and can help increase the number of appointments by connecting with patients when the office is closed. Benefits of …
Tips on using chatbots to enhance communication with your patients This is a blog about using a chat bot on your website to communicate with your patients 24/7 about postoperative instructions, request for future appointments, and to encourage patient reviews. The first step is to making patients aware of the chatbot. After the patient visit, you can send …
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Tips for using contests to help patientsrefer new patients In this blog we will look at some strategies to help encourage dental patients to refer new patients and how to reward them with different contests. Ask for referrals First, it’s going to be important to ask for referrals. You want to make it personal during …
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Tips on using newsletters, blogs, emails, and social media to stay connected with patients Having a consistent communication strategy using blogs, newsletters, emails, and socialmedia can help your dental office to stay connected with patients and helping build trustand engagement. 5 tips for staying connected with patients and helping build trust and engagement Here are …
Tips and benefits of internal referrals in group practices Referrals to other dental providers within the same group dental office can help patient care and practice efficiency. In this blog post we’re going to look at a few of the benefits and ways to optimize these internal referrals. 5 Tips for optimizing internal referrals Here are 5 …
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Tips on reactivating dental patientsthrough phone, text, and email The goal is for a dental practice is to have more new patients in numbers that exceed the number of inactive patients or the patients that the practice loses. This way, the practice continues to grow over time. So keeping relationships with as many existing patients …
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Tips for setting up dental patient financing, different options for payment plans, and their benefits Dental care can be expensive, especially for procedures that aren’t fully covered by insurance. To make it more affordable and accessible for patients, many dental practices will offer different financing options. Usually, these financing options fall into two categories : third party …
Helping patients understand the importance of keeping their appointments We need to be proactive to help patients understand the importance of keeping their appointments and to try to reduce no-shows. And while your dental office may have a no-show policy already, it’s helpful to think about ways to reduce the no-show from happening in the first …
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Second consultations and how to schedule them We have discussed the idea of estimating fees for the patient by proposing the treatment, sending the estimate to the insurance, and proceeding to schedule the patient so you know they’re interested in the treatment. And if the patients’ only obstacle is knowing what the insurance benefits are, letting them know …
Have a system to estimate fees for dental services There are lots of ways to do this and the most important thing is to have a system that works in a consistent way so the patient has a good patient experience. Many procedures like fillings are simple to estimate. Often the benefits with insurance may cover …
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Importance of verifying patient information when they check in at the office When a patient enters the practice, it’s always important to welcome the patient to the office. Your greeting needs to include a warm, friendly smile and call the patient by name if you know it. You never want the patient to feel ignored when …
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The importance of a clean and decluttered dental office In this blog we’re going to cover: why it’s better to have a decluttered workspace, how to and when to do it, and how this applies to a better experience in the dental office. It’s better to declutter: it improves the appearances, the feelings, and how …
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Ways to keep patients happy so theydon’t leave the practice Ways to keep patients happy so theydon’t leave the practice Ways to keep patients happy so they don’t leave the practice We all want happy patients at our office. And it’s important to recognize reasons why patients may stop being patients when they’re unhappy. Most new …
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Tips for planning your patient’s next dental appointment We all want to start off the patient appointment prepared and ready for the patient. We want to be ready to go when the patient arrives and it’s hard when a patient comes in and we don’t know what they need, we don’t know why they’re there, …
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