Practice Management

Find the Answer to All Your Dental Questions

Need Guidance and Insights? Browse Our Tip Categories Below

Cusp Tips shares tips, insights, and wisdom from veteran dental professionals across the USA. Browse
our five key categories to get the information you need, fast:

Technology & Lab Services

The Efficient, Thorough, and Great Patient Experience Hygiene Check

The Efficient, Thorough, and Great Patient Experience Hygiene Check A Practical Framework for Any Dentist Hygiene checks are one of the most repeated interactions you’ll have as a dentist. Depending on your schedule, you might do several in a single morning—and because they’re brief, it’s easy to rush, miss details, or feel inconsistent from patient …

The Efficient, Thorough, and Great Patient Experience Hygiene Check Read More »

Learn more

Oral Cancer Screening: What Every Dental Professional Needs to Know

Dental Pain Management and Opioids: How Dentists Can Provide Compassionate Care and Smarter Prescribing Each year, nearly 60,000 cases of oral cancer are diagnosed in the U.S., and sadly, too many patients may not survive past five years due to delays in diagnosis. As dental professionals, we are on the front lines of prevention and …

Oral Cancer Screening: What Every Dental Professional Needs to Know Read More »

Learn more

Dental Pain Management and Opioids: How Dentists Can Provide Compassionate Care and Smarter Prescribing

Dental Pain Management and Opioids: How Dentists Can Provide Compassionate Care and Smarter Prescribing The opioid epidemic has touched nearly every corner of healthcare, and dentistry is no exception. For years, dentists prescribed opioids for post-operative pain, sometimes in larger quantities than patients truly needed. Decades ago, it was not unusual to see prescriptions written …

Dental Pain Management and Opioids: How Dentists Can Provide Compassionate Care and Smarter Prescribing Read More »

Learn more

Tips for Phone Communication and Scheduling in a Dental Office Call Center

Practice management tips for managing the patient schedule

Tips for managing multiple exam rooms, and patient communication

5 Tips For How Hygienists Can Manage Their Hygiene Schedule

Patient experience in the dental office

How Answering Phones And Scheduling Patients Helps Make Dental Offices Accessible And Responsive To Patient Needs

Tips for managing failed, broken and rescheduled appointments

Tips on scheduling new patient appointments

Do you take my insurance?

Phone Call Documentation: Why it’s important, What to document and Where to Record it

Quick call list for patients who want an appointment “Sooner if Possible”

When to schedule a 2nd consultation for a patient after a comprehensive exam

Tips to get patients in faster with a New Patient Exam with the assistant and dentist

Benefits for patient experience to stay in the room with the patient

Tips for a no-wait waiting room

The patient handoff in the office

The importance of having a dental membership plan for patients without dental insurance

How to offer consultation fees over the phone

Dental Emergencies and how to triage and handle them on the phone

Phone call work flow for dental patients

Advice for handling billing calls

Tips to effectively communicate that your dental office is in network or out of network with dental insurances

Benefit checks for out of network insurances

Ways to keep patients happy so they don’t leave the practice

The importance of a clean and decluttered dental office

Importance of verifying patient information when they check in at the office

Have a system to estimate fees for dental services

Second consultations and how to schedule them

Helping patients understand the importance of keeping their appointments

Tips for setting up dental patient financing, different options for payment plans, and their benefits

Tips on reactivating dental patientsthrough phone, text, and email

Tips and benefits of internal referrals in group practices

Tips on using newsletters, blogs, emails, and social media to stay connected with patients

Tips for using contests to help patientsrefer new patients

Tips on using chatbots to enhance communication with your patients

Using online scheduling for dental appointments

How to use personalized items to market and connect with patients

Discover Block Scheduling And Find Out How It Can Positively Impact Your Dental Practice

How to Drop Low-Paying Dental Insurance Networks Successfully

An Out-of-Network Insurance Membership Savings Plan Can Help Your Dental Office

Discover Block Scheduling And Find Out How It Can Positively Impact Your Dental Practice

How to Drop Low-Paying Dental Insurance Networks Successfully

Incisal edge position: how do the incisal edges of the maxillary incisors fit into the framework of our smiles?

Incisal edge position: and how do the incisal edges of the maxillary incisors fit into the framework of our smiles? Generally, youthful smiles show more of the maxillary teeth on the upper, and as we age and gravity takes over, we may show more of both the upper and lower teeth…

Learn more

Best Homecare Tips for Patients

Best Homecare Tips for Patients First and foremost, you need to do effective brushing. All patients will say they brush, but are you getting the plaque off your teeth? Of course, we want to brush for two minutes a day. Why you should use an electric toothbrush For most patients, those…

Learn more

Practice management tips for managing the patient schedule

Practice management tips for managing the patient schedule A quick thank you to Austin Moon who shared his practise management tips to help manage your patient schedule. Austin Moon submitted these 3 practice management tips, and we’ll highlight a link to his bio at the end of the blog. 3 tips for…

Learn more